Contact us

Stuck on a clue, missing an unlock code, or want to bring a hunt to your city? We read every message.

Email us

clues@unlockthecity.us

Include your unlock code if your question is about a hunt you already bought.

Clue texts and emails

Clues you request during a hunt arrive from this same address, or by text if you added a mobile number at checkout.

Response time

We answer within one business day, usually much faster.